Golisimo Terms and Conditions

Welcome to Golisimo Casino. These Terms and Conditions ("Terms") govern your access to and use of our website, games, and services. By registering an account, you confirm that you have read, understood, and agree to be bound by these Terms. At Golisimo, we are committed to providing a safe, transparent, and enjoyable gaming environment, and we encourage you to read this document carefully before using our platform.

1. About Our Casino

Golisimo Casino is operated by Stellar Ltd., a company registered in Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros, forming part of the wider Casolinia Group network. We hold a Master License issued by the Anjouan Gaming Authority (License No. ALSI‑202411077‑FI2), which authorizes us to offer online casino and sports betting services across our target markets, including the United Kingdom, Switzerland, Spain, Finland, Canada, Hungary, Norway, Poland, Italy, Czech Republic, New Zealand, Australia, Belgium, United Arab Emirates, Austria, Slovakia, Slovenia, Kuwait, Croatia, and Germany.

Our Golisimo platform operates as a browser-based casino accessible via desktop and mobile devices. There is no downloadable Golisimo casino app; instead, our site is fully HTML5-optimized and can be added to your home screen as a shortcut for app-like convenience.

Eligibility

• You must be at least 18 years old (or the legal gambling age in your jurisdiction) to create an account with us.
• You must provide accurate, current, and complete information during registration.
• We reserve the right to request identity verification documents at any time to comply with our regulatory obligations.
• Only one account per person, household, or IP address is permitted at Golisimo Casino.

2. Golisimo Login and Account Responsibilities

When you complete your Golisimo login, you are responsible for maintaining the confidentiality of your username and password. We strongly recommend using a unique, secure password and not sharing your account credentials with anyone. If you suspect unauthorized access to your account, you must notify us immediately via [email protected] or through our 24/7 live chat.

We at Golisimo reserve the right to suspend or close accounts that show signs of fraudulent activity, multiple account creation, or breach of these Terms. Any winnings obtained through such violations may be voided at our discretion.

3. Deposits, Withdrawals, and Payments

Our Golisimo deposit and withdrawal systems support a wide range of currencies, including EUR, USD, CAD, AUD, CHF, CZK, HUF, NOK, NZD, PLN, and major cryptocurrencies such as BTC, ETH, LTC, USDT, USDC, SOL, TRX, ADA, XRP, BNB, BCH, and DOGE. The minimum deposit across most payment methods is €10 or equivalent, while limits vary by method, ranging up to €5,000 depending on the option chosen.

Withdrawals are subject to minimums starting at €10 and maximums depending on the payment method and your VIP level. Our withdrawal limits per day and per month increase as you progress through VIP Levels 1 to 5, with Level 5 members enjoying limits of up to €1,500 per day and €20,000 per month.

• Pending time: up to 3 business days, processed by our financial team Monday–Friday, 6 AM–5 PM GMT.
• Crypto withdrawals: typically processed within minutes to a few hours.
• E-wallets: processed within 0–24 hours.
• Cards and Interac: 1–3 business days.
• Bank transfers: up to 5 business days.

We reserve the right to request additional verification before processing any Golisimo deposit or withdrawal request, particularly for larger transactions or first-time withdrawals.

4. Golisimo Bonus Terms

Our Golisimo bonus offers, including the Welcome Package of 300% up to €2,500 + 300 free spins, are subject to specific terms and conditions. This four-part package is structured as follows: a 100% bonus up to €1,000 + 200 free spins on your first deposit, a 50% bonus up to €500 on your second deposit, a 50% bonus up to €500 + 50 free spins on your third deposit, and a 100% bonus up to €500 + 50 free spins on your fourth deposit.

• Minimum qualifying deposit for each bonus tier is €20 or equivalent.
• Deposits made via Neteller or Skrill do not qualify for this Golisimo casino bonus.
• Wagering requirements are 35x on deposit plus bonus amounts, and 40x on free spin winnings.
• All wagering must be completed within 10 days of activation, or the bonus and any related winnings will be voided.
• The maximum bet allowed while any bonus is active is €100.
• Maximum release from bonus funds is capped at 10x the initial bonus amount.
• Maximum release from free spins is €50 (up to 50 FS) or €100 (over 50 FS); any winnings above this are void.

We do not currently offer a Golisimo casino no deposit bonus; all current promotions require a qualifying deposit. Bonuses cannot be combined, and activating a new bonus will cancel any active offer along with its associated winnings. We reserve the right to modify, suspend, or terminate any promotion, including our sports betting bonuses, cashback offers, and reload bonuses, at our sole discretion and without prior notice.

5. Games and Fair Play

At Golisimo Casino, we offer over 13,200 games from more than 124 trusted software providers, including Novomatic, Pragmatic Play, Playtech, NetEnt, and Play'n GO. Our library spans slots, live dealer games, table games, jackpots, and sports betting markets covering 29+ disciplines.

All games on our platform use certified random number generators (RNG) or verified live dealer technology to ensure fair outcomes. We do not guarantee any specific win rate or outcome, and all gameplay is conducted at your own risk and discretion.

6. Golisimo Canada and Regional Availability

Golisimo Canada players, along with users from our other supported markets, should note that payment methods, bonus eligibility, and game availability may vary by location due to local regulations. We encourage all Golisimo Ca users to review the specific terms applicable to their jurisdiction before depositing or claiming any promotional offer.

7. Limitation of Liability

We strive to maintain a stable and secure platform at all times; however, we are not liable for any losses resulting from technical malfunctions, internet connectivity issues, or circumstances beyond our reasonable control. We do not guarantee uninterrupted access to our services and reserve the right to perform maintenance or updates as needed.

8. Responsible Gambling

We are committed to promoting responsible gambling and provide tools such as deposit limits, self-exclusion, and cooling-off periods. If you feel your gambling habits are becoming problematic, please contact our support team for assistance and resources.

9. Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Continued use of our services after any changes constitutes your acceptance of the revised Terms. We recommend checking this page periodically for updates.

10. Contact Us

If you have questions about these Terms, our Golisimo bonus policies, or any aspect of your account, our support team is available 24/7 via live chat or email at [email protected]. We are here to assist you at every step of your journey with us.